Transparency

Our response

Understanding the needs of our stakeholders

We encourage all our operating businesses to engage with their stakeholders, whether employees, suppliers, local government, NGOs or any other interested group, as they are often best, placed to identify relevant issues and, in many cases, offer practical solutions.

To give us additional perspectives, we commission regular surveys to get a better understanding of how SABMiller is perceived and what stakeholders regard as the most important issues for our business. This enables us to prioritise our activities and develop appropriate strategies to manage any emerging issues that, perhaps, might not have been identified through normal business planning.

Progress against 2012 targets

2012 Target	Progress
Integrate our jointly managed business in Australia and minority venture in Zimbabwe into our SAM reporting system	Both our jointly managed business in Australia and minority venture in Zimbabwe were integrated into SAM this year. Zimbabwe’s data are included in this report. Due to the integration process currently underway in Australia following the acquisition of CUB, Australia did not report through SAM at the full year.
Develop new benchmarking criteria for the sustainability performance of our maltings and opaque beer operations.	Criteria developed and ready to be used for F13 reporting.

2013 targets

• Integrate CUB (Australia) into SAM reporting system
• Launch strengthened internal audit model to improve SAM assurance
• Establish a new external advisory group on sustainable development