Linking individual learning to business priorities

We're committed to offering appropriate career development to each of our employees and encourage employees to take ownership of, and manage, their own development. In the year ended 31 March 2012 we provided four training days for every employee, a slight increase on the previous year (2011:3.8).

We believe that 70% of learning occurs through experience and therefore place great value on on-the-job training.  Given that adults gain about 20% of their learning through relationships, we provide mentoring programmes to help employees develop new skills and learn from others' personal experiences. The remaining 10% of learning and growth is through formal training. Through our global learning strategy, we offer over 400 courses from specific functional programmes to management development and leadership programmes.  These range from e-learning courses to programmes facilitated by leading educational institutions.