Human rights
Our response
A global business recognising international standards
As well as being committed to the UN Global Compact, we also conduct our business in line with the Universal Declaration on Human Rights; the OECD Guidelines for Multinational Enterprises; the International Labour Organisation's (ILO's) Tripartite Declaration of Principles concerning Multinational Enterprises and Social Policy; and the ILO Core Conventions on Labour Standards.
Our human rights principles
Our human rights principles, developed on the basis of international agreements, set out the minimum standards of conduct that we expect our businesses and their suppliers to follow. We ask that each business incorporates these standards into its own local policies and practices. Our principles cover:
- freedom of association and recognition of the right of collective bargaining;
- prohibition of forced and compulsory labour;
- abolition of child labour;
- intolerance of discrimination;
- establishing fair and competitive wages and benefits;
- providing a safe and healthy work environment;
- employee security;
- community commitment; and
- guiding principles for suppliers.
Progress against 2012 targets
| 2012 Target | Progress |
|---|---|
| Review our human rights policies, procedures and performance measurement in the light of the final report from the UN Special Representative on Business and Human Rights | Following consultation and expert advice, an action plan has been agreed. New principles and guidance are being rolled-out in the next year. |
| Prioritise and take forward appropriate recommendations from the Oxfam America Poverty Footprint report | Report launched locally in Zambia and El Salvador and progress made in addressing recommendations. |
2013 targets
- Strengthen grievance policies and procedures across the group
- Refresh our human rights measurement in light of the John Ruggie review
- Launch a new human rights risk assessment toolkit
Position paper
Our position on human rights: the need to have respect for human rights



