The continued motivation of employees and management towards overall productivity enhancement in the business, by increasing empowerment, is a fundamental feature of the group’s operating philosophy and is key to the management of risk. This is achieved through training, development, information sharing and progressive co-operative contributions to operating methods and planning, supported by rewards at competitive levels, including short and long-term incentives where appropriate.

It is the aim of the group to be the employer of choice in each country in which it operates. In order to achieve this, each company designs employment policies which are appropriate to its business and markets and which attract, retain and motivate the quality of staff necessary to compete.

The group is committed to an active equal opportunities policy from recruitment and selection, through training and development, appraisal and promotion to retirement. In Southern Africa, there is a special focus on achieving demographic balance across management grades.

Within the constraints of local law it is our policy to ensure that everyone is treated equally, regardless of gender, colour, national origin, disability, marital status, sexual orientation, religion or trade union affiliation.

Reports to employees are published, to international standards, by the major subsidiary companies and divisions. More information on the group’s employment practices is contained in the group’s corporate accountability report 2004, which is published and distributed as a companion document to this report.

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